Delete your pubmates account
You can request deletion of your pubmates account and associated data at any time.
Delete your account in the app
The easiest way to delete your account is directly inside the pubmates app:
- Open the pubmates app
- Go to Settings
- Open Account
- Select Delete account
- Confirm deletion
Request deletion by email
You can also request account deletion by emailing pubmates.support@gmail.com with the subject line Delete my pubmates account. Please include the email address linked to your pubmates account so we can identify your account.
What data is deleted
When your account is deleted, we remove account-related data including:
- Profile and account details
- Check-ins
- Stories
- Comments
- Cheers and likes
- Favourites
- Follows and followers
- Pub crawl data created by you
- App activity associated with your account
Account deletion is permanent and cannot be undone.
What data may be retained
We may retain limited information where required for legal, security, fraud prevention, dispute resolution, or compliance purposes. Backup copies may take up to 90 days to be fully removed from our systems.
Questions or support
For any questions, contact us at pubmates.support@gmail.com.